Contact Us Warranty Request Please provide the closing date for your home.* You must provide your closing date to continue. Based on your closing date your Workmanship Warranty is valid until / Mechanical Systems Warranty is valid until / Structural Warranty is valid until . Street Address* ZIP Code* First Name* Last Name* Email Address* Phone Number* Which community do you live in?* Which community do you live in? Creekview Meadows - Pilot Point Legacy Gardens - Prosper Mantua Point - Van Alstyne Spiritas Ranch - Little Elm Are you the one to contact in regards to service?* YesNo If no, please tell us who to contact: Contact Name Contact Phone Number Choose your customer care issue:CUSTOMER CARE ISSUE:APPLIANCES - Major AppliancesALARMS - Security AlarmsALARMS - Smoke AlarmsCABINETS - Damaged/HardwareCONCRETE - FlatworkCONCRETE - Slab (Foundation)CERAMIC TILE - Cracked/DamagedCERAMIC TILE - GroutDOORS-EXTERIOR - Cracks/DamagedDOORS-EXTERIOR - LeaksDOORS-EXTERIOR - Lock/HardwareDOORS-EXTERIOR - Paint/StainDOORS-EXTERIOR - OperationDOORS-GARAGE - DamagedDOORS-GARAGE - OpenerDOORS-INTERIOR - AtticDOORS-INTERIOR - Cracks/DamagedDOORS-INTERIOR - Lock/HardwareDOORS-INTERIOR - Paint/StainDOORS-INTERIOR - OperationELECTRICAL - Breakers/WiringELECTRICAL - Switch/PlugELECTRICAL - FixtureELECTRICAL - FansELECTRICAL - Phone Jacks/WiringFIREPLACES - ChimneyFIREPLACES - Gas/Bar/KeysFIREPLACES - Doors/TrimFIREPLACES - MiscellaneousFLOORING - CarpetFLOORING - VinylFLOORING - WoodFLOORING - Squeaks, Etc.HVAC - Air ConditionerHVAC - HeaterHVAC - VentsHVAC - ThermostatINSULATION - Missing/DamagedKITCHEN ISLAND - PlacementKITCHEN ISLAND - CabinetKITCHEN ISLAND - CountertopMIRRORS - Missing/DamagedMISCELLANEOUS - Clean UpMISCELLANEOUS - Towel/T.P.HolderMISCELLANEOUS - Clothes RodMISCELLANEOUS - Insects/RodentsOUTSIDE - BrickOUTSIDE - HosebibOUTSIDE - SidingOUTSIDE - MortarOUTSIDE - FenceOUTSIDE - MailboxOUTSIDE - Retaining WallOUTSIDE - StuccoOUTSIDE - StoneOUTSIDE - WoodOUTSIDE - SoffitsPAINT/STAIN - InsidePAINT/STAIN - OutsidePAINT/STAIN - Paint KitPAINT/STAIN - Seal/CaulkPLUMBING - ToiletPLUMBING - Hot & Cold ReversedPLUMBING - ShowerPLUMBING - SinkPLUMBING - TubPLUMBING - MiscellaneousPLUMBING - Damaged Fixtures/HardwarePLUMBING - GasPLUMBING - Water HeaterPLUMBING - Mold/PlumbingROOF - LeakROOF - Damage/SaggingROOF - FlashingROOF - GuttersROOF - ShinglesROOF - VentsROOF - Mold/Roof LeaksROOF - Cracks/DamageROOF - Popped Nails/Corner BeadSTAIRS - AtticSTAIRS - Railing/SpindlesSTAIRS - Starter StepSTAIRS - Squeaks, Etc.TRIM - Exterior (Cracks/Damage)TRIM - Interior (Cracks/Damage)TRIM - CountertopsTRIM - ThresholdTRIM - Window SillTRIM - ShuttersWALLPAPER - Damaged/LooseWEATHER STRIPPING - Damaged/MissingWINDOWS - CondensationWINDOWS - LeaksWINDOWS - Locks/HardwareWINDOWS - OperationWINDOWS - ScreensWINDOWS - CracksWINDOWS - BlindsYARD - Drainage/PipeYARD - GradingYARD - GrassYARD - Plants/BushesYARD - TreesYARD - SprinklersOTHER/NONE OF THE ABOVE Describe your issue (Optional) Upload image (3mb limit) Add Request Remove Request Additional Comments (Optional) This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Warranty Homeowner Tips & Resources StrucSure Home Warranty Download the Pamphlet